Frequently Asked Questions
Contact Us
What is fastest way to reach you?
- fast respone via WhatsApp
- by email
Order Term
What is the Minimum Order?
- No minimum quantity
- Full Container Load order no minimum quantity for each items.
Do you accept sample order?
- Sample order is acceptable. However buyer has to pay
for the production cost, additional packaging and shipping cost. - International shipping apply a minimum volume of 2 Cubic meters per-shipment. This mean you have to pay the shipping cost of 2 cubic meters for shipping furniture less than 2 CBM.
You also sell for retailer?
Retail order also welcome, you should check first with your freight forwarder to find out the cost of shipment. However buyer should to pay additional packaging and shipping cost.
How long is your delivery time?
- Only after seller receive payment, complete original documents will send to buyer address.
- Latest shipment date for 20” container 8 weeks and 40” container 10 weeks depend on the type of order and also model of furniture we have to make.
Payments
How much down payment?
- We request down payment 50% before execute your order.
what next ?
- All payment should be transfer to our bank account in full amount before we sent the goods
- payment not including bank charge or any charges
- Copies of documents will be informed to buyer by email or faxing, after the shipment effected.